Facilities

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Our staff will be happy to assist you, just ask one of our friendly team, as the bar is situated in the basement via steps.

You can book in person at the O2 Academy Newcastle box office.

Our box office is in the entrance foyer, which is accessible by five small steps from street level. The step-free entrance is just to the side, where we also have a ramp, so just ask a member of our our team who can direct you. We unfortunately don’t have a lowered counter or mic, but we do have an induction loop.

Unfortunately we do not have a cloakroom at this point in time, but please do let any staff members know if you need assistance when you arrive and they will be happy to help you.

Please try and travel light, so if you really need to bring a bag, please make sure that it is small (laptop size or small handbag).

There’s an accessible toilet on the ground level in the foyer. It’s controlled by a RADAR key and which staff will provide access to if needed. Other toilets are available throughout the building, just ask our staff to show you the way if you’re visiting us for the first time.

We have a medics room, if you require any assistance or a private area at any point, please just speak to a member of our staff. Any particular requirements can of course be asked in confidence and in advance. Just get in touch.

If there is merchandise for sale, you’ll find it in the foyer.